PRIVACY POLICY

Effective Date: [10/01/26]

Last Updated: [10/1/26]

At WonderFest Play Co. by Liv ("we," "us," or "our"), we value your privacy and are committed to protecting the personal information you share with us when you visit our website (www.wonderfestplayco.com) or inquire about and book our event rental services.

1. Information We Collect

We collect information that you voluntarily provide to us when submitting an inquiry, booking a package, or contacting us directly:

  • Contact Information: First name, last name, email address, phone number, and physical mailing/event address.

  • Event Details: Event date, event location, equipment preferences, package selections (The Mini-Fest, The Wonder-Fest, or The Total-Fest), and custom requests.

  • Communication Data: Any messages, feedback, or inquiries sent through our online contact forms or directly to admin@wonderfestplayco.com.

  • Payment Information: Payment details collected securely through our third-party payment processors when booking services (we do not store full credit card numbers on our servers).

2. How We Use Your Information

We use the personal information collected for the following business purposes:

  • Service Delivery: Processing bookings, facilitating equipment delivery, setup, and teardown, and hosting on-site event services.

  • Customer Support: Responding to questions, sending booking confirmations, providing updates, and managing rental agreements.

  • Marketing & Communications: Sending promotional materials, special offers, or news updates (only if you opt-in via our newsletter signup). You may opt out at any time.

  • Operations & Improvement: Improving our website functionality, customer experience, and event offerings.

3. Information Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating our website, hosting software (such as Squarespace), or processing payments, strictly for performing services on our behalf.

  • Legal Requirements: If required by law, court order, or governmental authority to comply with legal processes or protect the rights, property, or safety of WonderFest Play Co. by Liv, our clients, or others.

4. Cookies and Analytics

Our website is hosted on Squarespace, which uses essential cookies to ensure secure and proper site functionality, as well as analytics cookies to collect standard internet log information and visitor behavior patterns (e.g., page views, traffic sources). You can manage or disable cookies through your browser settings.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access, update, or request the deletion of your personal information.

  • Opt out of receiving promotional emails at any time by clicking the "unsubscribe" link in any marketing communication or contacting us directly.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

WonderFest Play Co. by Liv

Email: admin@wonderfestplayco.com

Website: www.wonderfestplayco.com